PRIVACY

Website Privacy Statement

This privacy statement explains how, I Heather Reed of Heather Reed Counselling and Psychotherapy, use and protect any information that you give to me when you use this site.

I am committed to ensuring that your privacy is protected, and I am registered as a datacontroller with the Information Commissioner’s Office ICO (ICO registered number ZA460490)

A full privacy statement in accordance with General Data Protection Regulation GDPR, can be sent to you via email upon request. A copy will be given to you at the beginning of your initial session for you to read and sign should you decide to work with me.

I will delete your email, text message or phone number after your first contact, unless you inform me that you would like to book a counselling session. I will then keep these details only for the purpose of contacting you regarding your appointment.

By continuing to use my site, you are agreeing to my use of cookies described below.

Cookies

I use the following cookies:

My site uses cookies to distinguish you from other users of my site. A cookie is a small file of letters and numbers that I store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. 

Strictly necessary cookies - are cookies that are required for the operation of my site.

Analytical/performance cookies - allow us to recognise and count the number of visitors and to see how visitors move around my site when they are using it. This helps us to improve the way my site works, for example by ensuring that users are finding what they are looking for easily.

Functionality cookies - are used to recognise you when you return to my site. This enables us to personalise my content for you and remember your preferences.

Google Analytics Cookies - I use a programme called Google Analytics, which in turn uses cookies to help us find out how many people visit my site, which pages and parts are most popular, how long people spend in each area and what information people are searching for. All this insight helps me to understand how I can improve my site.

What the information is used for:

To administer my site and for internal operations, including troubleshooting, data analysis and testing.

To improve my site to ensure that content is presented in the most effective manner for you and for your computeras part of my efforts to keep my site safe and secure.